PRIVACY POLICY — CORPFIBER CLIENTS
Introduction
CorpFiber values the trust of its affiliate partners and is committed to handling their personal and business information responsibly.
This Privacy Policy explains how CorpFiber collects, uses, stores, and shares information when an individual or organization applies to join the CorpFiber Affiliate Program, participates in referral activities, communicates with our team, or receives eligible affiliate rewards.
This policy should be read alongside the separate Affiliate Program Terms and Conditions, which govern participation, referral eligibility, commission calculations, and payment rules.
2. Information We Collect
When you register for or participate in the CorpFiber Affiliate Program, we may collect the following information.
Personal and Contact Information
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Full name and, where relevant, business or organization name.
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Email address and mobile number.
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Business address or correspondence address.
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Communication preferences and support enquiries.
Affiliate Account Information
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Affiliate identification number or account details.
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Registration date and application information.
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Referral links, referral codes, and campaign details, where used.
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Records of referred prospects and their referral status.
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Approved referrals, eligible rewards, commission records, and payment status.
Verification and Payment Information
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Bank account details or other payment details needed to pay eligible rewards.
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Tax-related information and applicable identification details where legally required.
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Information reasonably necessary to verify your identity, eligibility, or payment instructions.
Technical Information
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Website usage information and relevant access logs.
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Referral link activity, campaign tracking information, and attribution data where these tools are used.
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Device, browser, and diagnostic information where necessary for website operation, security, or fraud prevention.
Please provide accurate information and avoid submitting sensitive documents unless they are necessary for a legitimate verification or legal requirement.
3. How We Use Affiliate Information
CorpFiber may process affiliate information to:
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Review applications and determine eligibility for the Affiliate Program.
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Create and manage affiliate accounts.
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Provide referral links, codes, and program instructions.
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Track eligible referrals and verify customer conversions.
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Calculate, approve, and pay commissions or other authorized rewards.
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Communicate referral updates, payment information, and program changes.
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Provide affiliate support and resolve account-related queries.
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Detect duplicate, misleading, fraudulent, or unauthorized referrals.
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Maintain accounting, tax, audit, and other required business records.
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Improve the affiliate program and evaluate its performance.
Information will be used for these purposes and other compatible purposes permitted by applicable law.
4. Referral Tracking and Customer Information
To determine whether a referral qualifies for an affiliate reward, CorpFiber may need to connect a referral code or link with a prospective client’s enquiry or service order.
Affiliate partners should share only the information necessary to introduce a potential client and should have an appropriate basis or authorization to share that information.
CorpFiber may provide limited referral-status information, such as whether a referral has been received, verified, converted, or become eligible for a reward, where appropriate under the program rules.
CorpFiber will not disclose unnecessary client information, confidential network details, or client account records to affiliate partners merely because they referred the client.
5. Affiliate Commissions and Payments
We use relevant affiliate, transaction, and payment information to determine eligibility for commissions or other rewards under the applicable Affiliate Program Terms and Conditions.
Depending on the program, this may include referral attribution, service activation status, payment status, cancellation or refund information, and other eligibility requirements.
Before publishing or joining the program, the applicable commission rates, calculation method, payment schedule, minimum payout threshold, tax treatment, and circumstances for withholding or reversing rewards should be stated clearly in the Affiliate Program Terms and Conditions.
CorpFiber may retain payment and transaction records as required for accounting, dispute resolution, fraud prevention, and legal compliance.
6. Sharing of Affiliate Information
CorpFiber does not sell affiliate partners’ personal information as a commercial product.
We may share necessary information with:
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Authorized employees and personnel who manage affiliate accounts and payments.
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Website hosting, referral tracking, CRM, and IT service providers supporting the program.
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Banks, payment providers, accountants, and tax professionals involved in payment processing or compliance.
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Professional advisers, auditors, and insurers where reasonably necessary.
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Government authorities, regulators, courts, or law enforcement agencies where required by law.
We aim to limit information shared with third parties to what is reasonably necessary for the relevant purpose.
7. Confidentiality and Responsible Referral Practices
Affiliate partners may receive program materials, referral information, and limited business information to support their participation.
Affiliate partners must not misuse confidential information, access client information without authorization, or share information with unauthorized persons.
Affiliate partners should not promise guaranteed service availability, installation dates, discounts, commission rates, or technical capabilities unless CorpFiber has authorized those representations.
Any customer information collected independently by an affiliate partner is subject to that partner’s own applicable privacy obligations. Affiliate partners should provide appropriate privacy information and obtain any necessary authorization before sharing personal information with CorpFiber.
8. Data Security
CorpFiber takes reasonable technical and organizational measures designed to protect affiliate information against unauthorized access, disclosure, alteration, loss, or misuse.
Access to affiliate account, referral, and payment information is restricted according to business needs and appropriate authorization.
Affiliate partners are responsible for safeguarding their account credentials, keeping payment details accurate, and notifying CorpFiber promptly if they suspect unauthorized account access.
No electronic system or method of transmission can be guaranteed to be completely secure.
9. Data Retention
CorpFiber retains affiliate information for as long as reasonably necessary to administer the program, track referrals, process eligible rewards, manage disputes, prevent fraud, and comply with applicable legal, accounting, and tax requirements.
Records may be retained after an affiliate relationship ends where necessary for outstanding payments, audits, disputes, or legal obligations.
When information is no longer required, it will be deleted, anonymized, or securely disposed of where appropriate and legally permissible.
10. Cookies and Affiliate Tracking Technologies
If the Affiliate Program uses referral links, cookies, tracking parameters, or similar technologies, these may be used to attribute enquiries or eligible customers to the appropriate affiliate.
The duration of any referral attribution window, the effect of cookie restrictions, and the rules for resolving duplicate referrals should be explained in the Affiliate Program Terms and Conditions.
Website cookies and similar technologies will be handled in accordance with applicable requirements and the choices made available to users.
11. Affiliate Partners’ Privacy Rights
Subject to applicable law, affiliate partners may request access to their personal information, correction of inaccurate details, deletion of information that is no longer required, withdrawal of consent where processing relies on consent, or other available privacy remedies.
Requests may be subject to identity verification, outstanding contractual or payment obligations, statutory retention requirements, and applicable exceptions.
Withdrawal of consent or a request to delete information may affect the ability to continue participating in the Affiliate Program where that information is necessary to administer the account or process payments.
12. Suspension or Closure of Affiliate Accounts
If an affiliate account is suspended, terminated, or closed, CorpFiber may retain relevant records for outstanding commissions, payment reconciliation, fraud investigations, contractual disputes, and legal compliance.
The handling of pending or disputed rewards following account closure will be governed by the Affiliate Program Terms and Conditions and applicable law.
13. Third-Party Websites and Services
The Affiliate Program may link to third-party websites or use external tools for referral tracking, communications, or payment processing.
Such services may have their own privacy policies and data handling practices. Affiliate partners should review the relevant terms and policies before using those services.
14. Changes to This Privacy Policy
CorpFiber may update this Privacy Policy to reflect changes to the Affiliate Program, referral technology, payment processes, business operations, or legal requirements.
The latest version will be published on our website with an updated revision date. Where required, CorpFiber will provide notice or obtain consent for relevant changes.
15. Contact Information
For questions, privacy requests, or complaints relating to the CorpFiber Affiliate Program, please contact:
CorpFiber — Affiliate Partner Support
Service Areas: Siliguri, Darjeeling, and Jalpaiguri, West Bengal, India
Email: [Insert Official Affiliate or Privacy Email]
Phone: [Insert Official Contact Number]
Website: [Insert Official Website URL]
Please include your affiliate ID, if applicable, and a description of your request. Do not include full bank account numbers, passwords, or unnecessary identity documents in ordinary email messages.
16. Legal Compliance
This Privacy Policy is intended to operate in accordance with applicable Indian privacy, data protection, information technology, contractual, and other relevant laws, as applicable to CorpFiber’s activities.
Where required by law, CorpFiber will provide appropriate notices, obtain valid consent, facilitate applicable privacy rights, and implement relevant safeguards according to the applicable legal requirements and commencement dates.
By applying for or participating in the CorpFiber Affiliate Program, you acknowledge that you have been provided with this Privacy Policy. Any consent required for particular processing activities will be obtained separately where applicable.
Introduction
CorpFiber respects the privacy of its clients and is committed to protecting the personal, business, and contact information shared with us. This Privacy Policy explains how CorpFiber collects, uses, stores, processes, and protects information when businesses visit our website, submit enquiries, request quotations, purchase corporate Internet Leased Line (ILL) services, or communicate with our team.
This policy applies to our corporate clients, prospective clients, authorized representatives, and individuals who interact with CorpFiber in connection with our services.
2. Information We Collect
Depending on your interaction with CorpFiber, we may collect the following information:
Personal and Contact Information
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Full name, designation, and company name.
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Business email address and contact number.
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Business address and service installation address.
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Communication and enquiry details.
Business and Service Information
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Required bandwidth, connectivity requirements, and service preferences.
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Installation details, service requests, and technical support records.
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Billing information, invoices, payment status, and transaction references.
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Contract details, service agreements, and authorized contact information.
Technical Information
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IP addresses and relevant network information where necessary to deliver or troubleshoot services.
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Website usage information, browser type, device information, and diagnostic logs.
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Service performance and fault records associated with the connectivity services we provide.
We collect only information that is reasonably necessary for the relevant business, contractual, operational, or legal purpose.
3. How We Use Your Information
CorpFiber may use your information to:
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Respond to enquiries and provide quotations.
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Assess service feasibility and arrange installations.
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Activate, manage, and maintain corporate ILL connections.
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Provide customer support, troubleshooting, and service updates.
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Process billing, payments, renewals, and account-related requests.
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Communicate planned maintenance, service interruptions, and important notices.
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Improve service quality, website functionality, and customer experience.
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Prevent fraud, unauthorized access, and misuse of our services.
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Maintain business records and meet applicable legal obligations.
We will not use your personal information for unrelated purposes without an appropriate lawful basis.
4. Service and Network Information
To provide and maintain dedicated connectivity, CorpFiber may process relevant network configuration details, IP address assignments, connection status, diagnostic information, and technical logs.
Such information may be used for installation, fault resolution, network management, service security, performance analysis, and compliance with applicable requirements.
Access to technical and network information is restricted according to operational needs and appropriate authorization.
5. Communication and Marketing
We may contact you regarding your enquiry, service activation, invoices, technical support, maintenance, renewals, or other matters directly related to your service.
Where required, we will seek appropriate permission before sending promotional communications. You may request to stop marketing communications at any time. Essential service notifications and legally required communications may continue where necessary.
6. Sharing of Information
CorpFiber does not sell clients’ personal information as a commercial product.
We may share relevant information with:
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Authorized employees and support personnel who need it to perform their duties.
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Infrastructure providers, upstream network operators, installation contractors, and technical service partners where necessary to deliver your connection.
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Billing, payment, website hosting, and IT service providers supporting our operations.
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Professional advisers, auditors, or insurers where reasonably necessary.
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Government authorities, regulators, courts, or law enforcement agencies when required by applicable law.
Where appropriate, we take reasonable steps to ensure that service providers protect information and use it only for authorized purposes.
7. Data Security
CorpFiber takes reasonable technical and organizational measures designed to protect information against unauthorized access, disclosure, alteration, loss, or misuse.
Depending on the nature of the information and our operations, these measures may include access restrictions, authentication controls, secure systems, backups, and appropriate staff procedures.
However, no website, network, or electronic transmission can be guaranteed to be completely secure. Clients should also protect their account credentials and notify us promptly if they suspect unauthorized access.
8. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, including service delivery, customer support, contractual obligations, financial records, dispute resolution, and legal compliance.
Retention periods may vary according to the type of information and applicable requirements. When information is no longer required, it will be deleted, anonymized, or otherwise disposed of securely where appropriate and legally permissible.
9. Cookies and Website Analytics
Our website may use cookies or similar technologies to support essential website functions, remember preferences, understand website usage, and improve performance.
Where applicable, you may manage cookies through your browser settings or the controls provided on our website. Disabling certain cookies may affect website functionality.
Any non-essential tracking technologies will be used in accordance with applicable requirements and the choices made available to visitors.
10. Your Privacy Rights
Subject to applicable law, you may be entitled to request access to information concerning you, correction of inaccurate information, deletion of information that is no longer required, withdrawal of consent where processing relies on consent, or other available privacy remedies.
Requests may be subject to identity verification, contractual requirements, legal retention obligations, and applicable exceptions.
To exercise a privacy right, contact us using the details provided in the Contact Information section.
11. Third-Party Websites and Services
Our website may contain links to third-party websites or services. These services operate under their own privacy policies and practices. CorpFiber is not responsible for the privacy practices of independent third parties.
We recommend reviewing the relevant privacy policy before providing personal information to any external service.
12. Children’s Privacy
CorpFiber’s corporate connectivity services are intended primarily for businesses and organizations. Our website and services are not specifically directed at children.
If we become aware that personal information has been collected in circumstances where applicable law requires additional authorization, we will take appropriate steps in accordance with the law.
13. Changes to This Privacy Policy
CorpFiber may update this Privacy Policy to reflect changes in our services, business practices, technology, or legal obligations.
The revised version will be published on our website with an updated revision date. Where required, we will provide additional notice or obtain consent for material changes.
14. Contact Information
For privacy-related questions, requests, or complaints, please contact:
CorpFiber — Corporate Internet Leased Line Services
Service Areas: Siliguri, Darjeeling, and Jalpaiguri, West Bengal, India
Email: [Insert Official Privacy Email]
Phone: [Insert Official Contact Number]
Website: [Insert Official Website URL]
Please include sufficient information to help us identify your request without sending unnecessary sensitive information.
15. Legal Compliance
This Privacy Policy is intended to operate in accordance with applicable Indian privacy, data protection, information technology, and other relevant laws, as applicable to CorpFiber’s activities. Where a mandatory legal requirement differs from this policy, the applicable law will prevail.
By submitting your information or engaging with CorpFiber, you acknowledge that you have been provided with this Privacy Policy. Any consent required for particular processing activities will be obtained separately where applicable.